Universal Standard Loyalty Program
TERMS OF PARTICIPATION
Last Revised: September 9, 2022
ELIGIBILITY: Universal Standard Loyalty Program ("Program") is open to legal U.S. residents, who are 18 or older. By participating, participants agree (i) to these Terms of Participation and Universal Standard’s Terms of Service and Privacy Policy (incorporated herein by reference) and (ii) to the decisions of Universal Standard, which are final and binding in all respects.
HOW TO ENROLL: Visit https://www.universalstandard.com/account/register (“Site”) and follow the directions to create an account. If you already have an account, you will automatically be entered into the Program. Limit one (1) account per person. Multiple accounts for any person and accounts generated by script, macro or other automated means will be void and points from multiple accounts will not be combined.
HOW TO EARN POINTS: The ways in which participants can earn points will vary from time to time and will be set forth on the Site, and may include, but not be limited to, account creation, qualified purchases made on the Site (“Site Spend”), and follow Universal Standard’s social accounts, as well as additional activities (“Eligible Activities''). Certain products and services do not qualify as Site Spend that would entitle you to points, including, but not limited to, purchases of gift cards, cashmere, shipping, taxes, online gift cards, charitable donations or certain third party brands. Products eligible for points are at the sole discretion of Universal Standard, and any product may be removed from the Program at any time. Other exclusions may apply from time to time during special promotions. Participants can only earn points on purchases made with a debit card or credit card. Purchases made with a gift card will not earn points toward your account. Due to Shopify limitations, you may not be able to checkout using points when paying with ShopPay, ApplePay or other express checkout methods.
The Eligible Activities and number of points to be earned via any Eligible Activity will also be set forth on the Site at https://www.universalstandard.com/pages/rewards (“Program Overview”) (incorporated herein by reference), as such Program Overview may be amended from time to time throughout the duration of the Program. There may be a limitation on how many times you can earn points for an Eligible Activity. For example, if you receive points for following Universal Standard on Instagram, you cannot unfollow Universal Standard then follow again to receive additional points. Any such limitations will be at the sole discretion of Universal Standard.
From time to time, Universal Standard may offer the opportunity to earn additional points or the number of points a participant can earn in connection with a certain Eligible Activity may be increased for a limited period of time. The promotional materials may identify additional qualifying events, exclusions, and restrictions. Generally, participants will be notified of any such promotions via email or text and these promotions are subject to these Terms of Participation.
Universal Standard reserves the right to add, modify and/or discontinue an Eligible Activity and/or modify the number of points associated with any Eligible Activity at any time and for any reason and/or to modify the Loyalty Tiers (as defined below) or benefits offered under any Loyalty Tier. Notice of any such changes may be given either by posting a notice on the Site or via email and through updates to the Program Overview. Universal Standard’s decisions with respect to the number of points accumulated are final and binding.
Points will be deposited to participant’s account on the Site. Participant’s point deposit and new balance will be accessible on participant’s account on the Site located at https://www.universalstandard.com/pages/rewards.
LOYALTY LEVELS: The Program consists of four (4) loyalty levels (each, a “Loyalty Level”). Participants advance based on their Site Spend while participating in the Program. Each Loyalty Level will offer different benefits. The Loyalty Levels, Site Spend necessary to reach each Loyalty Level and their benefits/rewards will be set forth in the Program Overview (incorporated herein by reference).
If, at launch of the Program, a Participant already has a Site account, such participant will be placed in a Loyalty Level based on their previous twelve (12) months of spend on the Site. A participant’s Loyalty Level will be determined on a rolling twelve (12) month basis from the date of Program sign-up based on their previous twelve (12) months of Site Spend. A participant can advance through the Loyalty Levels in a twelve (12) month period if their Site Spend meets the minimum Site Spend requirement for a higher Loyalty Level. Note that Loyalty Level benefits are not retroactive and they do not roll-over. Loyalty Level benefits are only available to the participant during the period the participant is at that Loyalty Level; however, a participant will retain any points and rewards earned (subject to the terms of the reward) when moving between Loyalty Levels.
After twelve (12) months from the date of Program sign-up, a participant’s Loyalty Level at the start of the new twelve (12) month period will be based on the minimum Site Spend for the previous twelve (12) month period, regardless of the participant’s current Loyalty Level. All Site Spend is determined by Universal Standard, in its sole discretion.
Regardless of whether a participant has a Site account or has to create a Site account to participate in the Program, all participants begin with 0 points in the Program.
POINT CONDITIONS/EXPIRATION:
- Points expire twelve (12) months after the date they were earned if a participant’s account has been inactive since that date (e.g., activity includes any transactions using your Program account). Once points expire, they will no longer be valid.
- Points have no cash value and cannot be transferred, traded, refunded or cashed out.
- Points have no value outside of the Program.
- If Universal Standard determines a participant has violated these Terms of Participation, Universal Standard may deduct the points associated with such violation from a participant’s point balance.
- For the avoidance of doubt, if Universal Standard cancels participant’s account and/or participant’s account is suspended for whatever reason, including, but not limited to, a violation of these Terms of Participation or any other terms or policies associated with the Site accepted by the participant, participant will forfeit any unredeemed points.
BENEFITS AND REWARDS: Any material terms associated with the use or redemption of any benefit or reward will be included as part of the benefit or reward (and are incorporated herein by reference). Rewards may include, but are not limited to, special offers and reward certificates.
Rewards can only be redeemed in increments of $10.00. Each time a participant has earned 100 points, they will be entitled to redeem a $10 reward from their account by following the directions provided at time of checkout. Each order is entitled to redeem a maximum of 400 points per order placed.
Benefits and rewards have no cash value and cannot be transferred, traded, substituted, or refunded. Universal Standard reserves the right to substitute a benefit or reward of comparable or greater value, at its sole discretion. Participants are responsible for all federal, state, and local taxes, if any, as well as any other costs or expenses associated with a reward not specified herein or on the Site as being provided. Universal Standard accepts no responsibility for any tax implications that may arise from the rewards or the use thereof. Any tax filing obligation or any tax payment due to any authority as a result of receipt of the rewards remain the sole responsibility of the participant. It is the responsibility of each participant to seek independent advice on the possible implications this may have on his/her own financial situation. All benefit and reward details are at Universal Standard’s discretion.
GENERAL CONDITIONS: Program is not valid with in combination any other programs offered by Universal Standard. By participating in the Program, you agree (i) to release, discharge, indemnify and hold harmless Universal Standard, its parent, subsidiaries, affiliates, retailers, and advertising and promotion agencies, and all of their respective officers, directors, shareholders, employees and agents (collectively, “Released Parties”) from any liability or damages which may arise out of participation in the Program or out of the acceptance, use, misuse or possession of any Reward or products attained through this Program. All applicable federal, state and local laws and regulations apply.
Released Parties are not responsible for late, lost, incomplete, delayed, inaccurate, garbled, undelivered, misdirected points, reward requests, rewards, benefits, emails or other communications of any kind; or for other errors or problems of any kind relating to or in connection with the Program, whether printing, typographical, technical, computer, network. human, mechanical, electronic or otherwise, including, without limitation, errors or problems which may occur in connection with the administration of the Program, the tabulating of points, the announcement of the benefits or reward, or in any Program-related materials. Persons found tampering with or abusing any aspect of this Program, who are acting in a disruptive or unsportsmanlike manner or who are otherwise not in compliance with these terms as solely determined by Universal Standard will be disqualified and all points will be void. Released Parties are not responsible for injury or damage to participants' or to any other person's computer or other device related to or resulting from participating in this Program or downloading materials from or use of the Site.
Universal Standard reserves the right at any time to modify, suspend or cancel Program at any time. Any changes Universal Standard makes will be effective immediately on notice, which it may give either by posting the new terms on the site or via e-mail. Your participation in the Program after such notice will be deemed acceptance of such changes. You should review these Terms and Conditions periodically to ensure familiarity with the most current version. You will always be able to tell when the version was last updated by checking the "Last Revised" date at the top of these Terms and Conditions. All questions or disputes regarding the Program, including without limitation, those involving eligibility, participation, fraud and abuse will be resolved by Universal Standard.
Your participation in the Program constitutes permission for Universal Standard and its designees to use your name, biographical information, image, likeness and/or statements about the Program for advertising, trade, promotional and other purposes in any and all media now or hereafter devised, worldwide, in perpetuity, without additional compensation, notification or permission, unless prohibited by law.
Rewards can only be redeemed on products contained in the following collection page: https://www.universalstandard.com/collections/all. Products may be added or removed from this collection page at any time. Other product restrictions and conditions may apply to use of rewards. Rewards may be redeemed in conjunction with discount codes that are valid on products in the following collection page: https://www.universalstandard.com/collections/all. Rewards cannot be used on TryNow orders.
For any returned items that were purchased using points, those points will not be returned to the account and no points will be earned for the returned transaction. In addition, if the original purchase earned points, those points will be deducted from the participant’s point balance.
Except where prohibited, all issues and questions concerning the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the participant and Universal Standard in connection with the Program, shall be governed by, and construed in accordance with, the laws of the State of New York, without giving effect to any choice of law or conflict of law rules (whether of the State of New York, or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of New York.
PERSONAL INFORMATION: Your personal information collected in connection with this Program will be used in accordance with Universal Standard’s Privacy Policy, available at https://www.universalstandard.com/pages/privacy-policy.
QUESTIONS? Should you have any questions about the Program, please email legal@universalstandard.net.